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FAQ

Your Questions, Answered.

What services does BintiCyber provide?

We offer end-to-end IT solutions tailored for businesses of all sizes. Our core services include web design and hosting, domain management, email solutions, app development, digital marketing, cloud services, AI & machine learning, and data analytics. Whether you’re starting out or scaling up, we provide the tools and expertise to help you grow securely and efficiently.

How do you ensure the security of client data?

Security is at the core of everything we do. We follow international best practices, implement encryption, multi-factor authentication, and compliance standards (such as GDPR and ISO frameworks) to safeguard sensitive data.

Can your solutions be customized for my business?

Yes. We understand that no two businesses are the same. All our solutions are scalable and customizable, ensuring they align perfectly with your goals and budget.

What is the typical project timeline?

Timelines depend on project complexity. Smaller projects, like website development, may take a few weeks, while advanced AI or cloud integrations may take several months. We provide clear milestones and updates throughout.

How much do your services cost?

Pricing varies based on scope and requirements. We maintain transparent, competitive pricing and will provide a tailored quote after understanding your needs.

Do you offer ongoing support after project completion?

Absolutely. We provide post-deployment support, system monitoring, updates, and maintenance packages to ensure your business continues running smoothly.

Getting Started.

How do you install required plugins or software?

We handle all installations as part of the project. Our team ensures everything is correctly configured for optimal performance and security.

What should I do if I face issues during installation?

Our team provides guidance and troubleshooting for any installation or integration issues, ensuring your systems run seamlessly.

How do you ensure my website or app runs at peak performance?

We follow best practices for performance, security, and user experience. Ongoing monitoring and updates help keep your solutions optimized.

Have more questions?
Talk to one of our experts.

Contact us
Request a free quote.

Call Us

+254-768 009 336

Email

support@binticyber.com

Visit Us

Links Plaza, Links Road, Nyali Mombasa.

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